Bartenders may offer conversation if the bar is quiet as well as meet customer requests when the bar is busy. Remaining friendly can present obstacles when a bartender feels stress or frustration when dealing with a dissatisfied customer. Friendlinessīartenders present an inviting, friendly atmosphere to bar patrons so they feel welcome and relaxed. Bartenders stay alert to changing circumstances and provide assistance if needed. They value the team effort of serving customers and do their part to fill orders or help other staff if they fall behind. Teamworkīartenders work with wait and kitchen staff as well as management and other bartenders. When handling cash, working with team members, and keeping track of day-to-day demand, organizational skills keep everything in balance. It takes organization to remember which customer wants which drink and fill them in the correct order. Seasonal trends affect drink demands and bartenders know what's popular or likely to be in demand. Organizationīartenders need organizational skills to stay alert to product demands and ensure the bar has ingredients for trending cocktails or the latest craft beer, including garnishes and ice. Customers may change drink orders or meal requests or ready to close out a bar tab bartenders have the flexibility to fill in where needed. On the job flexibility comes into focus when bartenders fill gaps in wait staff to fill food orders or complete financial transactions. Their availability remains flexible and shifts may change from week to week. Flexibilityīartenders may work alternate shifts, nights or weekends. Their listening skills alert them to times when they may have to intervene in heated conversations or a contest of opinion. As part of a team, bartenders communicate with wait or kitchen staff and might run interference to ensure the bar and/or restaurant run efficiently.Ĭommunication skills include listening to customer's troubles with a sympathetic ear, and if a regular, following up with the customer. Their communication skills allow them to shift tone or change topic according to who they are interacting with. Communicationīartenders speak and interact with a number of personalities throughout their shift. Bartenders who free pour, the skilled practice of adding alcohol in precise amounts, sharpen their dexterity and efficiency skills.īartenders might mix the same drinks over and over with equal precision to satisfy the customer's expectation that the taste of the next drink will be the same as the last. They stay current on seasonal trends or drink popularity and often create their own recipes. Mixology and preparationĪ knowledge of trending drinks or obscure concoctions set bartenders apart. A good memory builds rapport with customers as bartenders converse with regulars about personal topics and inquire about them at a later time. Bartender's sharpen long-term memory when they remember regulars and greet them by name. They strengthen short-term memory by recalling drink orders, remembering the ingredients to specific drinks or cocktails, or the names of trending craft beers. If there is one thing a successful bartender needs, it's a good memory. Here is a list of 13 skills bartenders use each shift: 1. These professionals come into contact with many different personalities and can alter their tone and style, depending on the customer. They work in fast-moving environments that require dexterity and adaptability to changing conditions. Bartenders handle cash and process payments for drinks or meals.Īlongside bars and restaurants, bartenders work in:īartenders exhibit a wide range of skills on the job. Bartenders keep inventory of ingredients and monitor equipment, such as blenders, for defects. They restock drinks or replenish bar snacks. Bartenders prepare and serve alcoholic beverages with precision and consistency. Bartenders perform a number of duties in the course of their jobs, many transferable to other industries or positions.
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